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Terms of Service
Last updated: February 24, 2026
Acceptance of Terms
By accessing and using Gatsou, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Description of Service
Gatsou is a pet management platform that provides:
Pet adoption services connecting users with animal groups and rescues
Pet health management tools including calendars and medical records
Service provider directory for veterinarians, groomers, and trainers
Pet profile management and photo storage
Community features for pet owners
E-commerce platform for pet supplies
User Accounts
Account Creation
To use certain features of the Service, you must create an account. You agree to:
Provide accurate, current, and complete information
Maintain and update your account information
Maintain the security of your password
Accept responsibility for all activities under your account
Account Termination
We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.
User Conduct
You agree not to:
Use the Service for any unlawful purpose or in violation of any laws
Post false, misleading, or fraudulent information
Harass, abuse, or harm other users
Upload malicious code or attempt to gain unauthorized access
Impersonate any person or entity
Violate any intellectual property rights
Spam or send unsolicited communications
Use automated systems to access the Service without permission
Pet Adoption Services
Our adoption services connect users with animal groups and rescues. Please note:
We are not responsible for the accuracy of pet information provided by animal groups
Adoption decisions are made by the animal group, not Gatsou
We do not guarantee the health, behavior, or suitability of any pet
Adoption fees and requirements are set by individual animal groups
We facilitate connections but are not party to adoption agreements
Service Provider Directory
Our directory lists veterinarians, groomers, trainers, and other pet service providers. Please understand that:
We do not endorse or guarantee the quality of services provided
Service providers are independent businesses
We are not responsible for the actions or omissions of service providers
Reviews and ratings are user-generated and may not reflect our views
Payments and Refunds
For paid services, products, or subscriptions on our platform:
All fees are in the currency specified at the time of purchase
Payments are processed through secure third-party providers
Refund policies vary by service provider and are subject to their terms
Subscription fees are non-refundable unless required by law
Intellectual Property
The Service and its original content, features, and functionality are owned by Gatsou and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.
User-Generated Content
By posting content on our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content. You retain ownership of your content.
Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
Disclaimers and Limitations of Liability
Service Availability
The Service is provided as is and as available. We do not guarantee that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the maximum extent permitted by law, Gatsou shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Indemnification
You agree to defend, indemnify, and hold harmless Gatsou and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees).
Governing Law
These Terms shall be interpreted and governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of San Francisco, California.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: info@gatsou.com
Address: Fokeas 14, Vironas 16231
Phone: +306983146120