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Safety Guidelines
Last updated: February 24, 2026
Your Safety Matters
Your safety and the safety of animals is our top priority. Please follow these guidelines when using Gatsou services.
Meeting in Person
For Adoptions
Meet in public places whenever possible
Bring a friend or family member
Tell someone where you're going and when you'll return
Meet during daylight hours
Trust your instincts - if something feels wrong, leave
For Service Appointments
Verify the service provider's credentials
Check reviews and ratings
Share your appointment details with someone
Keep your phone accessible
Protecting Your Privacy
Do not share your full address publicly
Use Gatsou's messaging system initially
Be cautious about sharing personal information
Keep financial information private
Use secure payment methods
Recognizing Scams
Be wary of:
Requests for payment before meeting
Pressure to act quickly
Refusal to meet in person
Requests for unusual payment methods
Prices that seem too good to be true
Incomplete or suspicious profiles
Pet Adoption Safety
Ask for veterinary records
Verify vaccination and health status
Meet the pet before committing
Ask about the pet's history and behavior
Consider a trial period if possible
Get adoption agreements in writing
For Animal Groups and Rescues
Screen potential adopters thoroughly
Conduct home visits when appropriate
Require adoption contracts
Verify identification
Follow up after adoptions
For Service Providers
Maintain proper licenses and insurance
Communicate clearly about services and prices
Keep detailed records
Follow safety protocols
Report any concerns immediately
Online Safety
Use strong, unique passwords
Enable two-factor authentication
Be cautious of phishing attempts
Report suspicious accounts
Keep your app updated
Reporting Concerns
Report immediately if you experience:
Harassment or threats
Suspected animal abuse
Fraud or scams
Safety violations
Inappropriate behavior
Emergency Situations
If you are in immediate danger:
Call local emergency services (911 in the US)
Leave the situation if possible
Report to Gatsou after ensuring your safety
Contact Us
Report safety concerns or suspicious activity:
Email: info@gatsou.com
Phone: +306983146120
Emergency: Call local emergency services first