Your Safety Matters
Your safety and the safety of animals is our top priority. Please follow these guidelines when using Gatsou services.
Meeting in Person
For Adoptions
- Meet in public places whenever possible
- Bring a friend or family member
- Tell someone where you're going and when you'll return
- Meet during daylight hours
- Trust your instincts - if something feels wrong, leave
For Service Appointments
- Verify the service provider's credentials
- Check reviews and ratings
- Share your appointment details with someone
- Keep your phone accessible
Protecting Your Privacy
- Do not share your full address publicly
- Use Gatsou's messaging system initially
- Be cautious about sharing personal information
- Keep financial information private
- Use secure payment methods
Recognizing Scams
Be wary of:
- Requests for payment before meeting
- Pressure to act quickly
- Refusal to meet in person
- Requests for unusual payment methods
- Prices that seem too good to be true
- Incomplete or suspicious profiles
Pet Adoption Safety
- Ask for veterinary records
- Verify vaccination and health status
- Meet the pet before committing
- Ask about the pet's history and behavior
- Consider a trial period if possible
- Get adoption agreements in writing
For Animal Groups and Rescues
- Screen potential adopters thoroughly
- Conduct home visits when appropriate
- Require adoption contracts
- Verify identification
- Follow up after adoptions
For Service Providers
- Maintain proper licenses and insurance
- Communicate clearly about services and prices
- Keep detailed records
- Follow safety protocols
- Report any concerns immediately
Online Safety
- Use strong, unique passwords
- Enable two-factor authentication
- Be cautious of phishing attempts
- Report suspicious accounts
- Keep your app updated
Reporting Concerns
Report immediately if you experience:
- Harassment or threats
- Suspected animal abuse
- Fraud or scams
- Safety violations
- Inappropriate behavior
Emergency Situations
If you are in immediate danger:
- Call emergency services immediately (112 in the EU, or your local emergency number)
- Leave the situation if possible
- Report to Gatsou after ensuring your safety
Contact Us
Report safety concerns or suspicious activity:
Email: info@gatsou.com
Phone: +306983146120
Emergency: Call local emergency services first