Information We Collect

Welcome to Gatsou, a service operated by Innofuzz G.P, a company registered in Greece. Innofuzz G.P acts as the data controller for personal data processed through this Service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Connect pet owners with animal groups and service providers
• Send you marketing communications (with your consent)
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues and security threats
• Personalize your experience

Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data on the following legal bases:

• Performance of a contract (Article 6(1)(b)) — processing necessary to provide our services, manage your account, and process transactions
• Legal obligation (Article 6(1)(c)) — processing required to comply with applicable law (e.g. tax, accounting, anti-fraud obligations)
• Legitimate interests (Article 6(1)(f)) — processing for platform security, fraud prevention, and service analytics, where these interests are not overridden by your rights
• Consent (Article 6(1)(a)) — processing for marketing communications and non-essential cookies, which you may withdraw at any time

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights Under GDPR

As a company based in Greece and operating under European Union law, we comply with the General Data Protection Regulation (GDPR). You have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure ('right to be forgotten') — request deletion of your data where no legal basis exists for retention
• Right to restriction of processing — request we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
• Right to lodge a complaint — you may file a complaint with the Hellenic Data Protection Authority (HDPA) at dpa.gr, or with the supervisory authority of your EU member state of residence

Children's Privacy

Our Service is not intended for children under 16 years of age, in accordance with Article 8 of the GDPR as applied in Greece. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries with an EU adequacy decision, to protect your information in accordance with GDPR.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: