Share your feedback and suggestions
Privacy Policy
Last updated: February 24, 2026
Information We Collect
Welcome to Gatsou. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
Create an account
Register your pets
Use our adoption services
Contact us for support
Participate in surveys or promotions
Make purchases through our platform
Name and contact information (email, phone number, address)
Profile information and photos
Pet information and medical records
Location data (with your permission)
Payment information (processed securely through third-party providers)
Automatically Collected Information
We automatically collect certain information when you use our Service:
Device information (type, operating system, unique device identifiers)
Usage data (features used, time spent, interactions)
Log data (IP address, browser type, pages visited)
Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our Service
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Connect pet owners with animal groups and service providers
Send you marketing communications (with your consent)
Monitor and analyze usage and trends
Detect, prevent, and address technical issues and security threats
Personalize your experience
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
With your consent: We may share information when you explicitly consent
Service providers: We may share with trusted third parties who assist us in operating our Service
Legal requirements: We may disclose information if required by law or to protect our rights
Business transfers: Information may be transferred in connection with a merger or acquisition
Safety and security: We may share information to protect the safety of our users and the public
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
Depending on your location, you may have the following rights:
Access and update your personal information
Delete your account and personal information
Opt-out of marketing communications
Data portability
Object to certain processing activities
Withdraw consent where processing is based on consent
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@gatsou.com
Address: Fokeas 14, Vironas 16231
Phone: +306983146120